FAQ

Is Selda just a cold-email tool? No. Selda is a go-to-market engine. It understands your product first, finds the right audience, writes relevant messages, and runs the channels that fit. Email and LinkedIn today.

Does Selda send automatically? No. Selda drafts. You approve before anything is sent.

Which channels are supported? Email and LinkedIn, both from your own connected account. Selda does not send from its own infrastructure, so replies land in your inbox and your domain keeps its own reputation. Forums (Reddit, Hacker News, Discord, X) are available as an add-on, where Selda writes the reply and you post it yourself.

What are credits? Credits are Selda’s work, drawn from one pool per organisation: researching a company, finding the decision-maker and writing a message each cost a few. Receiving replies is always free. A free workspace gets a one-time welcome grant of 30 credits, about one full run, end to end, and no recurring allowance; paid plans include a monthly amount, and unused plan credits carry one period forward. You can buy a top-up pack at any time.

Can I use Selda from Claude or ChatGPT? Yes, via the MCP server.

Can my team collaborate? Yes, on Business, which is seat-based. Everyone in a workspace shares its projects, inbox and credit pool.

Can I add capabilities I need without changing plan?

Yes, and that is how the pricing works: the whole engine is in every paying plan, and the channels are add-ons, each at the same monthly price. LinkedIn, WhatsApp, Selda Forums and inbound intake are added to the plan you are on rather than reached by moving to a bigger one. Forums, for example, finds the conversations where your people are already asking, writes the reply, and watches the thread for answers after you post it.

Does Selda post in forums for me?

No, and it never will. Posting in a community means posting as a person, and that person is you. Selda finds the thread and writes the draft; you post it under your own account and tell Selda you did, and it then reads the public thread for replies. It never signs in as you and never reads your private messages.