FAQ

Is Selda just a cold-email tool? No. Selda is a go-to-market engine. It understands your product first, finds the right audience, writes relevant messages, and runs the channels that fit. Email and LinkedIn today.

Does Selda send automatically? No. Selda drafts. You approve before anything is sent.

Which channels are supported? Email and LinkedIn, both from your own connected account. Selda does not send from its own infrastructure, so replies land in your inbox and your domain keeps its own reputation. Forums (Reddit, Hacker News, Discord, X) are included in Max and Business: Selda writes the reply and you post it yourself. LinkedIn comes with Max and Business, and WhatsApp as a sales channel with Business.

What are credits? Credits are Selda’s work, drawn from one pool per organisation: researching a company, finding the decision-maker and writing a message each cost a few. Receiving replies is always free. A free workspace gets a one-time welcome grant of 30 credits, about one full run, end to end, and no recurring allowance; paid plans include a monthly amount, and unused plan credits carry one period forward. You can buy a top-up pack at any time.

Can I use Selda from Claude or ChatGPT? Yes, via the MCP server.

Can my team collaborate? Yes, on Max and Business, which include several users. Everyone in a workspace shares its projects, inbox and credit pool.

Can I add a channel without changing plan?

No, and there is nothing to buy on the side: there are no add-ons, and your plan decides which channels you have. Email, inbound intake and MCP/API are in every plan. LinkedIn, CRM and Selda Forums are in Max and Business, and WhatsApp as a sales channel is in Business. Forums, for example, finds the conversations where your people are already asking, writes the reply, and watches the thread for answers after you post it.

Does Selda post in forums for me?

No, and it never will. Posting in a community means posting as a person, and that person is you. Selda finds the thread and writes the draft; you post it under your own account and tell Selda you did, and it then reads the public thread for replies. It never signs in as you and never reads your private messages.